Fast Facts

What We Do
Critical Mass is a digital marketing agency.

Employees: 500+

Primary Offices: Calgary, Toronto, Chicago, New York, London, Amsterdam & Costa Rica

Ownership: 54% owned by Omnicom Group Inc (NYSE: OMC), 46% employee-owned

Featured Clients

  • Adidas
  • Autotrader.com
  • Budweiser
  • Gillette
  • Global Hyatt
  • Las Vegas Convention & Visitors Authority
  • Moen
  • NASA
  • P&G
  • Pampers
  • QVC
  • Rolex
  • SUPERVALU
  • Valvoline
 
 

Service Snapshot

Insight & Planning
  • Business analysis and ROI
  • Strategic roadmaps and frameworks
  • Requirements prioritization
  • Research, usability and site analytics
  • Persona and scenario modeling & design
  • Brand monitoring
  • Multi-channel measurement & analytics

Experience Design
  • Brand experience audits
  • User experience design & interaction design
  • Design, copy and content services
  • Information architecture
  • Content development and classification
 
Experience Distribution
  • Video syndication & aggregation
  • Community development managment
  • Display and behavioral planning
  • Console & online gaming
  • Search marketing
  • Mobile & location based services
  • Social media activation
  • E-mail and digital campaign managment
Technology Services
  • Applications and web development
  • Technical architectures
  • eCRM database and profile development
  • E-commerce personalization and web services
  • Content and digital asset managment
  • Rich internet application development
 

Making Contact

New Business, US & International

Heather Thomas

newbusiness@criticalmass.com

(312) 288-2531

Press Relations, US & International

Celia Jones

pr@criticalmass.com

(312) 705-4169

 
 

 
+Our History
At Critical Mass, we take pride in our history and accomplishments. This is our story.