Don’t forget to check out CM’s Shaina Boone and Nissan’s Scot Cottick on measurement through our recent work on the Nissan LEAF customer journey.
April 25 • 9:15 – 10:00 AM • Room 714
GENERAL SESSION KEYNOTE
Your Mileage May Vary – Nissan LEAF’s Data-Driven Customer Journey
Navigating an industry-innovating product launch is always a challenge. Doing it in a socially connected world means wholeheartedly trusting your measurement program to make the decisions. Jim (the customer), Shaina (the agency) and Scot (the manufacturer) walk through the data fueled marketing communication messaging that lead to sale of a 100% electric LEAF. Learn how Nissan sold out three months ahead of schedule through a compulsive attention to market response and how your brand can focus on key data points to make nimble, campaign-altering decisions through a careful balance between digital and offline media at different points along the Customer Journey.
Speakers:
Scot Cottick, Senior Manager, Nissan Brand Interactive, Nissan North America
Shaina Boone, Vice President of Marketing Science, Critical Mass
Jim Sterne, Founder, eMetrics Marketing Optimization Summit
April 26 • 4:40 – 5:30 PM • Room 714
GENERAL SESSION PANEL AND CLOSING REMARK
What’s the Value of Your Contribution?
In 2011, the CMO Council published their annual Marketing Outlook Report, which detailed the areas of focus for C-level marketing executives in the year to come.
The top three critical areas of focus were: Multiply Marketing Performance, Redefine the Customer Experience, and Use Insights to Grow Brand Equity.
What does this mean for the digital team? To start, all top 3 areas of focus involve digital and more specifically, the analytics and insights behind digital. With marketing performance and insights high on the C-Suite list of priorities, now is the time to shine. Maximize your contribution to marketing performance and take steps to build a case and communicate that contribution.
In this session, seasoned digital analytics professionals discuss, debate and share the steps to take in determining digital’s contribution to marketing results.
Moderator and Closing Remarks:
Jim Sterne, Founder, eMetrics Marketing Optimization Summit
Speakers:
Stéphane Hamel, Director, Strategic Services, Cardinal Path
Shaina Boone, Vice President of Marketing Science, Critical Mass
Jacques Warren, CEO, PDG, WAO Marketing Inc.
Jim Novo, Owner, The Drilling Down Project
View additional event details for the Keynote address and panelist discussions on the eMetrics website.