Human Resources Business Partner
in San Jose, Costa Rica.
Are you ready to drive positive change and make a lasting impact? We're looking for a dynamic HR Business Partner to join our Human Resources team in San Jose, Costa Rica.
As our HR Business Partner, you'll play a crucial role in shaping our organization's success by implementing innovative HR strategies that empower our employees and foster a thriving workplace culture.
In this role, you will be able to play a key role in performance management, reimagining our employee experience, and increasing our engagement score.
What You’ll Do:
- Partner with Global HR Team to develop and execute cutting edge HR strategies that align with our goals
- Support implementing new processes and procedures that will help us scale as an organisation
- Ignite the potential within our employees through effective performance management programs that drive growth and development
- Be the go-to HR expert for your client group, providing guidance and support to managers on all HR-related matters
- Build bridges as you handle employee relations with finesse, resolving conflicts, managing disciplinary actions, and overseeing grievance procedures
- Be the architect of an inclusive and positive work atmosphere that boosts employee engagement and satisfaction levels
- Collaborate across talent pillars to support the employee experience while working to grow and simplify global programming
- Stay ahead of the curve by keeping up with industry trends and best practices
Must Haves:
- Minimum 3 years of experience as a HRBP or HR Generalist of cross functional resources in a large and/or matrixed organization
- Deep practice in communication with HR Teams, and employees through all levels of an organization
- Demonstrated ability to establish trust and inspire confidence across various levels of an organization
- Proven track record of driving pragmatic decision-making in a collaborative, fast-paced, team-based environment
- Strong leadership skills, including the ability to lead, delegate, motivate, mentor, and build high-performing teams
- Exceptional ability to handle conflict, challenging situations, and work effectively with diverse working styles
- Strategic and tactical expertise in organizing and structuring operational activities
- Proficient in mediation, negotiation, and delivering impactful presentations
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx